Delivery

Delivery

Your items will be delivered by carriers to the entrance door of your dwelling, delivering over the threshold. Upon dispatch we will email you with detailed delivery instructions and an estimated delivery date. We will also provide a tracking number so that you can track your package(s).

In addition, the carrier will contact you via email and/or text message with further delivery instructions and the time window for delivery.

Unfortunately, we don’t deliver outside of the mainland UK or to the following postcodes:

AB, FK, HS, IV, KW, PA and PH

Note: If you decide to return the product(s) due to a change of mind at the time of delivery and / or cancel the order after delivery has been booked a £24.95 return charge will be deducted from the refund value. should you decide to return your item(s) after delivery has been accepted due to a change of mind a £49 collection charge will be deducted from any refund or exchange value. NB: If you are in any doubt about your purchase please ensure that you request to keep all original packaging from the delivery crew as we are unable to collect any heavy furniture items without the original packaging and customers would need to make their own return arrangements. For all items we are unable to accept returns after the 14 day returns period expires.

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